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Jeff Toister — The Service Culture Guide
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Jeff Toister — The Service Culture Guide
About
Speaking
Books
Training Videos
Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
About
Speaking
Books
Training Videos
Folder: Resources
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Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
Jeff Toister 8/22/17 Jeff Toister 8/22/17

How Palo Alto Software Used Metrics to Improve Service

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How to Choose the Right Customer Service Metrics
Jeff Toister 6/6/17 Jeff Toister 6/6/17

How to Choose the Right Customer Service Metrics

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Jeff Toister 1/19/16 Jeff Toister 1/19/16

13 Ways To Calculate The True Cost of Customer Service

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Jeff Toister 9/1/15 Jeff Toister 9/1/15

How to Share KPIs with Executives

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