Jeff Toister 4/22/21 Jeff Toister 4/22/21 How to write customer service procedures your employees will love Read More Jeff Toister 8/21/18 Jeff Toister 8/21/18 Prepare for Unexpected Surprises on Your Customer Journey Read More Jeff Toister 6/21/18 Jeff Toister 6/21/18 Lessons from The Overlook: Verify Procedures are Followed Read More Jeff Toister 8/7/12 Jeff Toister 8/7/12 Your service is only as good as the weakest link in the chain Read More
Jeff Toister 4/22/21 Jeff Toister 4/22/21 How to write customer service procedures your employees will love Read More
Jeff Toister 8/21/18 Jeff Toister 8/21/18 Prepare for Unexpected Surprises on Your Customer Journey Read More
Jeff Toister 6/21/18 Jeff Toister 6/21/18 Lessons from The Overlook: Verify Procedures are Followed Read More
Jeff Toister 8/7/12 Jeff Toister 8/7/12 Your service is only as good as the weakest link in the chain Read More
