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Jeff Toister — The Service Culture Guide
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Customer Service Tips
Culture Assessment
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Tools and Worksheets
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Jeff Toister — The Service Culture Guide
About
Speaking
Books
Training Videos
Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
About
Speaking
Books
Training Videos
Folder: Resources
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Customer Service Tips
Culture Assessment
Train-the-Trainer
Tools and Worksheets
Blog
Contact Jeff
Jeff Toister 10/4/16 Jeff Toister 10/4/16

How Customers Perceive Service

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Jeff Toister 9/24/13 Jeff Toister 9/24/13

Jedi mind tricks for reducing customer wait time

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Jeff Toister 6/11/13 Jeff Toister 6/11/13

Connecting rapport to five star service

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Jeff Toister 5/2/13 Jeff Toister 5/2/13

Why customers don’t read signs

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Jeff Toister 11/27/12 Jeff Toister 11/27/12

Why you need to view service through your customers' eyes

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Jeff Toister 7/18/11 Jeff Toister 7/18/11

New show Bar Rescue is full of customer service gems

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Jeff Toister 4/14/08 Jeff Toister 4/14/08

Taking a look through the customers' eyes

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